Shipping & Delivery
Books in most cases are sent via Registered Post using Australia Post as they are the only company that services the whole of Australia. On some occasions we might use a courier company.
We are here to help if a parcel goes missing on it's way to you whilst in transit. We don't like missing parcels at all and will do everything in our power to help find your parcel.
If your parcel is returned to us due to any of the following reasons, we will contact you to organise to ship your item again at an addition cost to you.
Reasons for “Return to Sender”
- incorrect/incomplete address
- failure to pick up from your local post office within their timeframe
Returns & Replacements
If for any reason you are dissatisfied with your purchase please contact us as soon as possible and we will do everything we can to help.
We are not required to provide a refund or replacement if you change your mind.
Please send us a message on facebook messenger or email us.
Important Note: You will be responsible for the cost of shipping to return item(s).
Liability Disclaimer
Pancha Tattva Pty Ltd assumes no liability for any damage or personal injury resulting from the use of any product sold.
Recorded Information:
- We will only use or disclose your personal information for the primary purpose of our business or purposes related to our business activities such as marketing.
- By registering for any event or attending any of our event face to face or online, you are consenting to use of your photos, videos or text for marketing purposes
- We will not publish your name in connection with any information you provide without your permission.
- In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us.
- We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site.
- In order to deliver our services & products to you, we provide your name and address to the relevant business partners like Courier Company & Australia Post. Without this, order delivery is not possible.
- We do not rent, sell or otherwise disclose your personal information to any third party companies or organizations without your prior consent.
Payments
Payments can be made either by paypal or credit card. For internet funds transfer or bank direct deposit, contact us on
- It may take 3 business days or more to show up payments into our bank A/C
- Orders will only be shipped once the amount payable is received in full.
Payment Processing
No credit card information is ever stored on our servers.
We use PayPal, one of the most reputable, secure payment processors available. For more information, you can visit PayPal’s security policy.